PACS support renewals are usually signed on autopilot. They shouldn't be. Here are the questions, SLA definitions, and contract clauses that separate a real operational partner from a helpdesk.
RAD365 delivers outsourced and managed PACS support for hospitals, imaging centers and veterinary practices worldwide: 24/7 monitoring, incident response under contractual SLAs, PACS administration, migrations, integration work and vendor management alongside your existing systems and IT team.