PACS Support Framework

How RAD365 operates PACS environments end to end: two-tier L1 and L2 support, ITIL-compliant incident management, omnichannel access, and contractual P1–P4 SLAs.

RAD365 delivers outsourced and managed PACS support for hospitals, imaging centers and veterinary practices worldwide: 24/7 monitoring, incident response under contractual SLAs, PACS administration, migrations, integration work and vendor management alongside your existing systems and IT team.